Beach House Hilton Head Island

Question 1

How do we get around the area?

Accepted Answer

Transportation: There are many options for transportation to the resort and around the island, like Apple Transportation & Ferguson Transportation, along with rental car options and taxi services.
Airport Information: Guests have the option of flying into Hilton Head Island Airport (HHH) or Savannah/Hilton Head International Airport (SAV).

Question 2

What are the rooms & suites policies?

Accepted Answer

Smoking Policy: Smoking is not permitted on property, except at the Tiki Hut or Beach. Smoking is strictly prohibited in hotel rooms and guest room balconies or patios. Failure to comply will result in immediate eviction from property and a $250.00 smoking fee.
Housekeeping Services: The resort currently has limited housekeeping services that include daily trash removal and amenity and towel replenishment. If you would like anything additional beyond the current standard, please let us know at any time.
Guest Room & Suite Amenities:

Iron and Board
Hair Dryer
Desk
Safe (laptop size)
Voice mail
Coffee/tea maker (Keurig)
Mini refrigerator in room
Wake-up calls
43” Flat Screen TV
Luxury Skin & Hair products from Gilchrist & Soames
Alarm clock
Rollaway Beds & Cribs available for $30+ tax

Question 3

What are the resort & parking fees?

Accepted Answer

During the winter renovation of the Tiki Hut and resort pool, we’ll be waiving the Resort Fee as a thank you to guests deciding to stick with us during that time.
Typically, our daily resort fee of $35 plus tax includes the following amenities and services:

Beach & pool access
Beach & pool towels
Daily on-site parking
In-room selection of coffee & tea
Local and toll-free calls


Beach House Hilton Head Island Marketing Fee:
The Beach House Marketing Fee (1.25%) is collected to help support Beach House Hilton Head Island programming, activities, events, sustainability efforts and community outreach initiatives.

Beach House Community Impact Fee:
The Beach House Community Impact Fee (1.06%) is dedicated to enhancing the lives of our associates, the environment, and the communities in which we live.

Question 4

What is the minimum check-in age?

Accepted Answer

Minimum Check-in Age: 21

Question 5

What is the address of the property?

Accepted Answer

Address: 1 South Forest Beach Drive, Hilton Head, SC 29928Mailing Address: PO Box 5976 Hilton Head, SC 29938

Question 6

How can I get in touch?

Accepted Answer

General Inquiries: 855-474-2882Website: www.beachhousehhi.comEmail: frontdesk@beachhousehhi.com

Question 7

What time is check-in/check-out?

Accepted Answer

CHECK-IN/CHECK-OUT TIMES:Check-in: 4:00 pmCheck-out: 11:00 am

Question 8

What is the policy for Early Arrivals/Departures?

Accepted Answer

For guests who arrive prior to check-in time, we cannot guarantee your room will be ready. Our early departure fee is $100.

Question 9

What is the cancellation policy for Beach House?

Accepted Answer

Cancellation policies vary based on the rate plan reserved. Please check the cancellation policy on your reservation for more details.

Question 10

What are the destination fees?

Accepted Answer

State Taxes/Fees:South Carolina State Tax: 8%Beaufort County Tax: 3%

Question 11

What is the pet policy?

Accepted Answer

Up to 2 dogs (max 35 lb each) are allowed per room. Pet fee is $60/night per dog plus tax for our standard rooms and $100/night per dog for our premium room types.
View our full pet policy here.

Question 12

Are there accessible rooms available on the property?

Accepted Answer

Beach House Hilton Head Island offers accessible rooms and suites with handicap-accessible showers and tubs. We also offer accessible rooms with features for the hearing impaired. All guest rooms and suites are accessible via elevator.

Question 13

What is there to do within this area?

Accepted Answer

Pool Hours: Our resort and kiddie pools are open from 8am until 10pm.
Bike Rentals: Bicycles are available for guests to rent on property. Reserve your rental and learn more here.
Golfing: Hilton Head Island is home to some of the top courses in the country. In fact, Hilton Head was named the #10 golf destination in the world by Golf Digest. Choose from more than 24 championship courses featuring renowned golf architects from the likes of Pete Dye, Robert Trent Jones Sr., and Jack Nicklaus among others. Learn more here.
Area attractions: Beach House Resort is your perfect starting point to explore Hilton Head Island and all it offers. Find the beach, the best bar in town, and Coligny Plaza just steps from your door. Along with on-property bike rentals, outdoor trails, and wineries, there’s so much more to explore just minutes away. Learn more here.

Question 14

What if there's an error on your website?

Accepted Answer

Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Beach House does not assume responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

Question 15

When will the new pool, cabanas and Tiki Hut open?

Accepted Answer

We are on schedule to reopen these spaces in late May. We are as excited as you are to be finished with construction and can't wait to party!
While we’re undergoing our glow-up, we’ll be waiving the daily Resort Fee for guests and offering up great amenities:

Miles of white-sand beaches, steps from your room
Walking and running trails
Bicycle rentals
Lowcountry dining at The Porch
Bar service and complimentary chaises and umbrellas on Tiki Beach (weather permitting)
Exclusive access to the Tiki Nest, our pop-up “club” experience just for guests. This quirky little bar will offer up Tiki Hut favorites and a bird’s-eye view. Launching October 16!

Question 16

Is there parking at the hotel?

Accepted Answer

Yes, guests can park in our large hotel lot free of charge during their stay.
Contact the hotel for alternate solutions for camper or trailer parking, which is based upon availability.  The Front Desk team will verify the availability and cost of camper/trailer parking during the dates of your stay and will provide alternate options during dates of limited or no availability.