Accessibility | Beach House, Hilton Head Island

OUR COMMITMENT TO ACCESSIBILITY

We are committed to creating an inclusive environment for our guests, both digitally and within our spaces. Our goal is to ensure all our guests, including persons with a disability, enjoy our services unhindered. Additionally, we educate our staff to ensure they can help identify when their assistance may be required and assist whenever possible.

Our Spaces

We are always working to improve access to our resort and the spaces within to ensure those who require assistance with their mobility or those who are fully or partially deaf or blind may have an enjoyable and unhindered experience. For more information on the accessibility of our property, please read further down.

Digital

We aim to provide an approachable and enjoyable digital experience for all our guests, regardless of physical or cognitive ability, and including those who use assistive technology.

We view accessibility as an ongoing effort and work with multiple marketing partners to undertake periodic accessibility reviews of our website – beachhousehhi.com. Additionally, Beach House Resort endeavors to adhere to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our content.

Our website links out to several third-party websites. Unfortunately, we are unable to determine the level of accessibility for these sites or content published by third parties.

Feedback

If you have any feedback, suggestions, or comments about our accessibility efforts, or you feel that your experience was hindered in any way, please email our General Manager, Jeff Elseser, at jeff.elseser@thebeachhousehhi.com.

IN-RESORT ACCESSIBILITY

Spaces with Accessible Routes from Entrance

  • Main Entrance/Registration Desk
  • Public Restrooms
  • The Porch Southern Kitchen & Bar
  • Pool entrances
  • Meeting Spaces (3)
  • All Guest Rooms via elevator access

Accessible Hotel Features

  • Registered service animals welcome
  • Elevators
  • Braille on elevators and directional signange
  • Designated accessible parking spaces (9)
  • TTY/TTD compatible
  • Public restroom stalls are wheelchair accessible

Accessibility within Rooms

  • Guest Rooms with code-compliant wide doorways
  • Accessible route from entrance to all rooms
  • Bathroom vanity at wheelchair height
  • Toilet seat at wheelchair height
  • Grab bars at toilet and shower
  • Roll-in shower, bathtub/shower seat
  • Adjustable height hand-held shower wand
  • Lowered guestroom door locks, nightguards, hardware, and peephole
  • Lowered electrical outlets available in all units, light switches lowered
  • Flashing door knocker available upon request
  • TV's with closed-captioning in all units